We'd love to hear from you
Contact us
Sending a gift to someone special and want to get the details right? Chasing a delivery? Or just after a little advice on the perfect present? Our team is here to help — reach out and we'll take good care of it.
Email support, 7 days a week
Email is the fastest way to reach us, and we're on it every day of the week — weekends and public holidays included. We aim to reply within one business day. For anything delivery-related, pop your order number in the message so we can find you straight away.
Call us
Prefer to talk it through? Our team is in and packing gifts Monday to Friday. Give us a call during office hours, or email any time and we'll reply once we're back at our desks.
1300 552 157 · Mon–Fri, 9:00am – 2:00pm AEST
Quick answers
Questions about ordering, delivery times, gift wrapping, hospital delivery or returns are often answered in a moment over on our FAQ page — worth a look before you write to us.
Send us a message
Fill in the form below and we'll get back to you within one business day.
Prefer to check first? Most questions are answered on our FAQ page.